Refund Policy

Online returns must be postmarked back to us within 7 days from the date of delivery to be eligible for a full refund.  All items must be returned in the same condition in which they were received.  Items must have original tags attached and show no signs of wear, alterations or wash.  Sale items are final sale and no returns will be accepted. Please allow 7 - 10 business days from receipt of returned items for funds to appear back in your account.

To initiate a return, please click here.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

Feel free to reach out with any questions at orders@martasofraleigh.com.  Thank you!